Refund & Return Policy

At Lucky Anime, every mystery scoop is carefully packed with exclusive Demon Slayer collectibles, mystery gacha items, and premium anime merchandise. Due to the mystery nature of our products, all sales are final.

Returns & Exchanges

We do not accept:

• Returns
• Exchanges
• Cancellations after an order has been placed

Please make sure you review your order carefully before completing your purchase.

Damaged Items

We understand that shipping accidents can occasionally happen during transit. If your order arrives damaged, please contact us as soon as possible with:

• Your order number
• Clear photos of the damaged item(s)
• Photos of the packaging

Each damage claim will be reviewed individually, and while we cannot guarantee replacements or refunds, we will do our best to provide a fair solution depending on the situation.

Mystery Product Disclaimer

By purchasing from Lucky Anime, you acknowledge and accept the mystery nature of our products. Item styles, characters, and contents will vary between orders.

Contact Us

If you experience any issues with your order, please contact us through our store contact page or customer support email, and we’ll do our best to assist you.