Terms of service

Terms of Service

Welcome to Lucky Anime. By accessing our website and purchasing from our store, you agree to the following Terms of Service. Please read them carefully before using our website.

Overview

Lucky Anime provides anime-themed mystery scoop products, collectibles, and related merchandise. By visiting our site and/or purchasing something from us, you agree to be bound by these Terms of Service.

We reserve the right to update, modify, or replace any part of these Terms of Service at any time without prior notice.

Online Store Terms

By using this site, you confirm that you are at least the age of majority in your country or region, or that you have permission from a parent or legal guardian to use this website.

You may not use our products for any illegal or unauthorized purpose.

Products & Services

All products sold by Lucky Anime are mystery-based products. Product contents may vary between orders and may not exactly match promotional photos or videos.

We make every effort to accurately display product information, images, and descriptions; however, we cannot guarantee that all product images or colors will appear exactly the same on every device or screen.

We reserve the right to:

  • Limit product quantities
  • Refuse service to anyone
  • Modify or discontinue products at any time without notice
  • Cancel orders suspected of fraud or abuse

Pricing & Payments

All prices displayed on our website are subject to change without notice.

Payments must be completed at checkout before orders are processed and shipped.

Lucky Anime reserves the right to refuse or cancel orders at our discretion.

Shipping & Delivery

Shipping times may vary depending on your location and shipping carrier delays.

Lucky Anime is not responsible for:

  • Delays caused by shipping carriers
  • Lost or stolen packages marked as delivered
  • Customs delays or import fees

Customers are responsible for ensuring their shipping information is accurate before placing an order.

Refunds & Returns

Due to the mystery nature of our products, all sales are final.

We do not offer:

  • Returns
  • Exchanges
  • Order cancellations once an order has been placed

If an item arrives damaged during transit, customers must contact us with photos of the damage and packaging. Each case will be reviewed individually, and we will do our best to provide a fair solution when possible.

Intellectual Property

All website content, including logos, graphics, images, product descriptions, and branding, are the property of Lucky Anime and may not be copied, reproduced, or used without permission.

Limitation of Liability

Lucky Anime shall not be held liable for any indirect, incidental, or consequential damages resulting from the use of our products or website.

All products are purchased and used at the customer’s own discretion and risk.

Changes to Terms

We reserve the right to modify these Terms of Service at any time. Continued use of our website following any changes constitutes acceptance of those changes.

Contact Information

For questions regarding these Terms of Service, please contact us through our store contact page or customer support email.