Shipping policy
Shipping Policy
At Lucky Anime, every mystery scoop is carefully packed and prepared to ensure the best possible experience for our customers. Please review the shipping information below before placing your order.
Processing Time
All orders are processed and prepared before shipment. Processing times may vary depending on order volume, product availability, and live event schedules.
Once your order has shipped, you will receive tracking information when available.
Blind Box Shipping
Blind Boxes are typically shipped through ocean freight transit.
Standard Shipping Delivery Time:
Approximately 35–40 days from the date of order
This shipping method allows us to safely transport collectible products and premium items included in the Blind Box experience.
Express Shipping Option
Customers purchasing a Blind Box may also choose to upgrade to Express Air Shipping at checkout for faster delivery.
Express shipping rates will vary depending on destination and carrier availability.
Legendary Mystery Scoop Shipping
Due to the larger size of the included Demon Slayer suitcase, Legendary Mystery Scoops are typically shipped through ocean freight transit.
Standard Shipping Delivery Time:
Approximately 35–40 days from the date of order
This shipping method allows us to safely transport larger premium items and collectible products included in the Legendary Mystery Scoop experience.
Shipping Delays
Please note that shipping estimates are not guaranteed and may be affected by:
- Carrier delays
- Customs inspections
- Weather conditions
- International transit delays
- High order volumes
Lucky Anime is not responsible for shipping delays once packages have been handed to the carrier.
Incorrect Shipping Information
Customers are responsible for entering the correct shipping address at checkout.
Lucky Anime is not responsible for:
- Lost packages due to incorrect addresses
- Orders shipped to incorrectly entered addresses
- Delays caused by incomplete customer information
Lost or Damaged Packages
If your package arrives damaged, please contact us with:
- Your order number
- Photos of the damaged packaging
- Photos of the damaged items
Each situation will be reviewed individually, and we will do our best to help provide a fair resolution whenever possible.
Contact Us
If you have any shipping questions regarding your order, please contact us through our customer support page or store contact email.